SAP C_FSM_2211 Certification Sample Questions and Answers

Get C_FSM_2211 Dumps Free, and SAP Field Service Management PDF Download for your SAP Field Service Management Certification. Access C_FSM_2211 Free PDF Download to enhance your exam preparation.The SAP Field Service Management Certification Sample Question Set on this page is designed to familiarize you with the actual SAP C_FSM_2211 exam format and question types. These basic sample questions help you understand the structure of the test and what to expect. While these questions provide a good starting point, they are just a glimpse of the real exam scenario. To get familiar with more exam properties, we suggest you try our Sample SAP Field Service Management Certification Practice Test.

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SAP Field Service Management Sample Questions:

01. Which functionalities does the data sync rule enable for mobile application?
There are 2 correct answers to this question.
a) Stores data in the native device cloud storage
b) Decreases application memory usage
c) Controls the information stored in offline mode
d) Increases security measures
 
02. How does the data loader help you prepare and send data to the SAP Field Service Management cloud database?
There are 2 correct answers to this question.
a) You can use it to download a template for a selected data object type.
b) You can use it to upload a formatted and populated data record file.
c) You can use it to download a list of master data object records.
d) You can use it to define and upload new custom data objects.
 
03. Which statement best describes the possibility to export offline data from the mobile app?
Please choose the correct answer.
a) Offline data can be exported from the mobile app with administrator authorization.
b) Offline data can be exported as soon as you have access to the mobile app.
c) Offline data can be exported from the mobile app with technician authorization.
d) Offline data remains encrypted on the device and CANNOT be exported from the mobile app.
 
04. How does the Planning and Dispatching module in SAP Field Service Management support the dispatcher?
There are 3 correct answers to this question.
a) Drag-and-drop interface
b) Easy-to-use code scanner function
c) Map view planning capabilities
d) Skills management
e) Third-party integration via APIs
 
05. Which basic settings do you need to fill out when creating a dashboard report?
There are 3 correct answers to this question.
a) Sample Chart
b) Chart Title
c) Chart Type
d) Query Title
e) Object Type
 
06. Which objects in SAP ERP corresponds to the service call in SAP Field Service Management?
There are 2 correct answers to this question.
a) Internal order
b) Sales order
c) Maintenance order
d) Service order
 
07. Which actions are possible when you are using the data loader?
There are 2 correct answers to this question.
a) Generate a sample upload file.
b) Enable data validation rules.
c) Export existing master records.
d) Choose a data update option.
 
08. Which of the following are valid statuses for Smartform?
Please choose the correct answer.
a) Editing, Deactivated, Released
b) New, Editing, Archived
c) New, Editing, Released
d) Editing, Translation, Closed
 
09. What are the benefits of using data sync rules?
There are 3 correct answers to this question.
a) Decrease bandwidth used while syncing technician devices.
b) Decrease application memory usage on mobile devices.
c) Improve equipment and item searches.
d) Provide security measures for Web-based applications.
e) Control what information is stored in the cloud database.
 
10. In what way do business rules enhance customer service experiences in SAP Field Service Management?
There are 2 correct answers to this question.
a) By ensuring faster response times to service requests.
b) By requiring customers to provide detailed service feedback.
c) By automating routine tasks and decision-making processes.
d) By increasing the time taken for service call resolution.
 

Quick Tips:

  • SAP includes a note: "There are 'N' correct answers to this question" in the actual SAP Field Service Management Certification Exam.
  • SAP does not ask "True or False" type questions in the actual SAP C_FSM_2211 Exam.
  • SAP provides an option to increase (+) or decrease (-) the font size of the test screen for better readability in the actual SAP Certified Associate - SAP Field Service Management Exam.

Solutions:

Question: 01

Answer: b, c

Question: 02

Answer: a, b

Question: 03

Answer: d

Question: 04

Answer: a, c, d

Question: 05

Answer: a, b, c

Question: 06

Answer: c, d

Question: 07

Answer: a, d

Question: 08

Answer: a

Question: 09

Answer: a, b, c

Question: 10

Answer: a, c

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