ERPPrep follows a strict Money Back Guarantee policy. Refunds are only provided if users meet all the conditions outlined in our 100% Money Back Guarantee policy.
Refund Eligibility:
- A refund request will be approved only if the user meets the conditions mentioned in the Money Back Guarantee.
- Refunds are not granted for dissatisfaction after using the platform, as users have already accessed our content.
Non-Refundable Scenarios:
- If a user purchases access and starts using the platform (e.g., attempting practice exams) but later requests a refund for any reason, the request will be denied.
- There is no cancellation policy applicable to our services. Since users gain access to premium exam content immediately after purchase, cancellations or refunds cannot be processed after access is granted.
How to Request a Refund (If Eligible):
- Review the Money Back Guarantee conditions.
- If you meet all eligibility criteria, contact support with your refund request and necessary details.
- Our team will verify your request and respond accordingly.