Welcome to our comprehensive guide for the SAP Service Cloud Version 2 - Implementation Consultant Certification Exam. This page provides all the essential details you need to prepare effectively for the SAP Service Cloud Version 2 Implementation Consultant exam. This certification is ideal for candidates with a background in SAP Cloud Solutions and business consulting who aspire to become SAP consultants. The exam confirms your fundamental knowledge and proven skills in SAP Certified Associate - Implementation Consultant - SAP Service Cloud Version 2, ensuring you can apply this knowledge practically in projects under experienced guidance. Achieving this SAP C_C4H56I_34 certification will significantly enhance your career prospects and demonstrate your expertise to potential employers.
How SAP Service Cloud Version 2 Implementation Consultant Certification Can Boost Your Career
The SAP C_C4H56I_34 exam is globally recognized for validating your knowledge and skills. With the SAP Certified Associate - Implementation Consultant - SAP Service Cloud Version 2 credential, you stand out in a competitive job market and demonstrate your ability to make significant contributions within your organization. This exam tests your proficiency in various syllabus topics, ensuring a well-rounded understanding of the consultant profile.
SAP Service Cloud Version 2 Implementation Consultant Certification Details:
| Exam Name | SAP Certified Associate - Implementation Consultant - SAP Service Cloud Version 2 |
| Exam Code | C_C4H56I_34 » SAP Service Cloud Version 2 Implementation Consultant Certification Online Practice Test |
| Level | Associate |
| Exam Price | $543 (USD) |
| Duration | 180 mins |
| Number of Questions | 80 |
| Cut Score | 71% |
| Reference Books / Trainings | C4H56I (learning.sap.com) |
| Schedule Exam | SAP Learning |
| Sample Questions | SAP C_C4H56I_34 Certification Exam Sample Question |
| Recommended Practice | SAP Service Cloud Version 2 - Implementation Consultant Certification Practice Test |
SAP C_C4H56I_34 Exam Syllabus Topics:
| Topic Areas | Topic Details, Courses, Books | Weighting |
|---|---|---|
| Master Data |
Set up master data regarding Account, Contact, Product, Organization and employees
C4H56I (learning.sap.com) |
11% - 20% |
| Cases |
Configuration Document Types, Party Role, Status Schema and Business Flows
C4H56I (learning.sap.com) |
11% - 20% |
| Communication Channels |
Configuration the Agent Desktop for CTI and Interaction Center Processes. Configuration of the communication channel E-Mail to manage E-Mail Inbound scenarios including configuration Response Templates for Outbound scenarios
C4H56I (learning.sap.com) |
11% - 20% |
| Personalization and Extensibility |
Manage the Personalization, Extension fields, Validations and Determinations
C4H56I (learning.sap.com) |
11% - 20% |
| Service Elements |
Configuration SLA, Categories and Case Routing
C4H56I (learning.sap.com) |
11% - 20% |
| Basic Setup |
Enable the system through Activation of Services to be able to make the system SSC V2.0 ready for implementation
C4H56I (learning.sap.com) |
<= 10% |
| User Management |
Manage the creation of User and business roles including authorization
C4H56I (learning.sap.com) |
<= 10% |
| Service Objects |
Set up the service objects Registered Products, Installed Base and Warranty
C4H56I (learning.sap.com) |
<= 10% |
SAP Education has designed this certification exam to assess SAP skills based on a comprehensive understanding of SAP Service Cloud Version 2 - Implementation Consultant. SAP offers certifications at associate, specialist, and professional levels, tailored to the candidate's experience and domain expertise. To ensure success in the SAP Service Cloud Version 2 Implementation Consultant Certification Exam (C_C4H56I_34), SAP recommends a combination of education courses and hands-on experience. This approach helps you effectively apply the knowledge gained from training and professional experience in the exam.